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My experience with InstaForex has been quite good. I have been a customer for a few years. Their customer service is fantastic, best in the business. Lots of free trading tools as well.
Great spreads even during Asian trading and easy to setup the account, they are true to their word regarding no requotes. Good MT4 feed for scalping , I dont trade the news but the accuracy of the feed makes short term trading much less complicated. Highly recommended.
This is one of the best companies I have seen in the forex market. They gave me my capital through bonus from various contests and I have been making profits for myself. I love instaforex!
Dear Sergey Khachatryan,
Instaforex is a fast growing company and provide the most relevant trading condition to satisfy client's needs. We do not cancelled profits for no reason and let me remind you regarding to the "reqoute" you have mentioned that according to the agreement:
"Clause 3.1.4 The time, required to execute an enquiry or an order, depends on the quality of connection between the Customer terminal and the Company server, as well as on the market conditions. Under the normal market conditions, it usually takes about 1-5 seconds to process an enquiry or an order. Amid the market conditions which differ from the normal ones, the processing time can be extended up to 10-15 seconds. "
Dear Instaforex Trader,
You should contact right away our Customer Service Department using this email: email@example.com because complaining in the forum will not help solve your problem.
You should contact our Customer Service Department regarding this serious issue using this email firstname.lastname@example.org or email@example.com because complaining in the forum will not help solve your problem.
Please provide more details about your withdrawal: payment system, amount, and from what email you sent your request so we could check this for you.
We have thousands of clients all around the world, and most of them got their funds in time. The percentage of those who face withdrawal problems does not exceed to 1% and there's no company secured from bugs which may occur. Probably, this is what could happen in your case, delaying your withdrawal. But we really want to help you, so please give us the details of your withdrawal order.
Last 3 months ago i opened a demo account with them and it was really simple to start trading. Currently I am trading on live account and i already made a profile from it. Instaforex has excellent support and service, low spreads, fast execution, no connection problem, no re quotes and I like their MT5 forum!!
My account is 1285716. I have been submitted withdrawal request from 16/12/2013. And Now I am not received money from instaforex. I have contact many times via live chat and contact to Finance Department but they said that: please wait. I am still waiting but they don't reply. I say I need reason about delay payment but they don't reply email. Manager please for me a reason about that. I am dissatisfied with support of instaforex because They can't give me exactly reason. Please solve my problem soon, thank you!
They are not regulated anymore, they are not sending out withdrawals. I have a withdrawal pending for more than 10 days and support is lying to me saying they passed my withdrawal request to finance. They said that 6 times that I spoke with them.
SCAM SCAM SCAM.
I am waiting for quite abit for cash. Next monday I will be taking legal actions and filing a police report against instaforex. They took my money and won't send my my withdrawal.
Never trust a russian.
Instaforex has a very interactive website. I have been trading here for last 2 years. Managed to earn $4000 out of 400$ on just a matter of days. This is possible when you are trading with this kind of broker. The spreads are tight, and server is fantastically fast. Depends actually which you choose.
Please anyone trying to spoil instaforex image is just a fool. Sorry kindly agree with anyone, instaforex is the best broker by far. I think most people face problems due to their level of english. Bad english - bad interpretations. PLEASE YOU MUST LEARN TO ACCEPT YOUR OWN ERRORS.... Instaforex.com 100% best.... From Nigeria
I have been trading in InstaForex for many years.
But recently I have problem. My investment and profit was made ZERO. Many Open and Closed transactions in my account although I did not make those transactions and InstaForex said that my account was hacked (my account was traded by other InstaForex Account trader and InstaForex cannot do anything until my account ZERO although InstaForex already knew who was trading my account).
Be careful with InstaForex and find other Broker.
Actually i deal with InstaForex for a while ... nearly all methods of deposit and withdrawals ... fixed spread god bonus ... i already made withdrawals through payoneer master card their only drawbacks are relatively high spread (but sure fixed) and they prohibit trading during news release but you may open a trade and after the news fluctuation settle you can get the whole profit
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