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Dear IFX Yvonne, or who you are really. That`s all true what I wrote here. You are liars and frauders only and you take profit of clients to the own pocket. I didn`t break any rules and I have enough proofs for that. Stop lying IFX Yvonne or I will write links with print screens for my proofs here. All will see how you are lying and manipulating client accounts. Again, I was not connected to the any other account, it`s your total lie beacuse you have taken my profit from the account and you need to find some reason for that. If you will continue with lies, I`ll show it all here. By the way, to open account for family numbers isn`t forbidden by your company so I don`t understand about what broken rules you are talking here, but you have enough experience with manipulation of your rules. For example: http://www.forexpeacearmy.com/public/review/www.instaforex.com
P.S.: Rahmat Ali is absolutely right. They block successfull and in profit clients only in the moment of their withdrawal process... and IFX Yvonne role here is only to cover these manipulations with the accounts
IFX Yvonne
March 31, 2016
Dear Andrea,
The Antifraud Department does not block bonus accounts without any reasons. If it happened, It means you have broken Company's rules. o, I urge you to please stop accusing our company and making defamatory comment on a public forum because we have thousands of clients which use their bonuses funds without facing problems.
IFX Yvonne
March 30, 2016
Dear Andrea,
We urge you to please refrain from accusing our company. You have already got an explanation from the corresponding department regarding this matter and if you have still questions, you may contact them again. Thank you.
IFX Yvonne
March 30, 2016
Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department regarding this matter. Thank you.
Rahmat ali
March 29, 2016
1
Antifraud ?? my account is active and all tares are according to the rules. Anti fraud says that its company funds that company right to cancel any time but specially on those account which are make profit. Scam company all peoples says that when we make withdraw then you blocked account. BAd experience with you. Bye never back with your company ever and also says my friends please be aware and do not invest money with insta that are totally scam never make you payment of profit and if you are in loss then your account is good and active but if you make profit then its definitely block. Scam no deposit bonus. peoples who loss never be banned only when we withdraw then they banned account. rating 0 for insta its a fraud broker. be aware.
Marek
March 29, 2016
1
This is my email which I have sent to instaforex offices. Bellow like a last part of this comment, you can see their response. I need to say, my husband had opened account with instaforex also few months ago, but this account isn`t active long time. So I`m not connected with any other account and it`s not forbidden to open account for family members. They are liers and frauders, I mean also they are not regulated. In next days I`ll give complaint for fraud with money in the police office here in czech republic. So this the email:
Hello all,
Now you have to convict yourself, so you have today, that you deliver me the rest of my profit, which was around 260 usd while you blocked my account. You transact with customers' accounts and do illegal actions. if I'll be forced I publish this entire procedure on all relevant pages. Also, it will be delivered to regulatory agencies, which will be confirmed if ever you are in control of one of them.
So, step by step:
1. the latest daily confirmation I received from you by March 19, 2016, while I traded up 22.03. 2016
2. part of my profit in the amount of $ 80, I posted into my neteller account on March 22, 2016
3. my account was blocked in 23 March 2016 after what I asked why the money transfer takes so long, if at Neteller services mentioned 1-7 working hours
4. Even though my account was blocked, yet you sent me those 80 usd in 24.3.2016 after I wrote about his problem on the fxdailyinfo.com
5. In the event that you sent me the specific amount of $ 80, so it means that everything was fine and I did not break any rules and you have confirmed this by this step
6. from your side it is illegal manipulation of client accounts
7. I hereby ask you to send the rest of my profit that was in the moment you've blocked my account around 260 usd. In otherwise, it matter, I`ll tell the competent authorities about an attempt to fraud money of the client
The account 5461975 was blocked due to the following paragraph of the
Agreement of No Deposit Bonus:
10. The client agrees that in the event the company suspects any fraud
activity involving the bonus, the latter can be declared void and the
trading result can be annulled.
Our system revealed connection between the account 5461975 and other
account(-s) registered with us. The campaign is aimed only at new
customers with single account and any direct or indirect sign of
violation of the specified principle leads to application of the
clause 10.
The account was deposited using bonus funds only so it was blocked permanently.
P.S.: I have to say, they let me 3 weeks to trade without any notification I`m connected with other account, but in the moment of withdrawal it was the problem immediately
IFX Yvonne
March 28, 2016
Dear Andrea,
Kindly contact the Antifraud Department again regarding this matter. Thank you.
IFX Yvonne
March 28, 2016
Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department regarding this matter.
IFX Yvonne
March 28, 2016
Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department at [email protected] regarding this matter. Thank you.
Eri
March 27, 2016
Hi @IFX Yvonne . this bonus is very nice and is more than adequate for new clients to test you your services.Which are superb bytheway.But i would like to suggest that you also consider those who blew their no deposit bonus accounts.It would be nice if you would give them another second chance.Maybe call this new offer "The Rescue Bonus".Whereby you can credit their account with a small capital of say $15.00 and they can try to recover the account.I hope you will c consider this idea
Andrea
March 26, 2016
1
ATTENTION !!! SCAM !!!
So, here we go :) How I awaited, my account was blocked in the moment of withdrawal process. 3 weeks till my withdrawal process was everything clear, any troubles, good trading, no broken rules by my side, very friendly support from instaforex, but in the moment you want withdraw your money, your account is blocked, but first they take no deposit bonus back from your account, plus 20 percents and of course from every trade 3 pips and more. You`ll get nothing and 3 weeks without any job behind. This same thing happened all other clients reviewed in previous comments their stories with instaforex. They let me trade 3 weeks. 3 weeks they sent to me emails and everything was ok. One day before my withdrawal action I`ve got email from bonuses office I can withdraw part of my profit, any problem there and then... 3 weeks I sat and traded, it was my job, I lose my own and then they took my money and they said: "good bye, we have got some money from you, game is over". Now I believe, Instaforex, Forexmart and Superforex is a one company in real. In next days I`ll contact regulators and sites like a FPA and others.My story I`ll write to all relevant sites and also I ask regulators about legality of this concrete bussiness. Please don`t hasitate other scammed clients to contact me with your stories on my email [email protected]. And this a response of instaforex support. I don`t understand why I have to contact antifraud office if I didn`t do anything wrong against the rules. Antifraud office has a ready response to me from thirst day what I have created and opened my account.
============================================== Dear Client, Kindly be informed that
Your account is blocked. For further details regarding this situation, we kindly ask you to send a mail to [email protected], our corresponding department will give you proper explanation about it. If you have any further questions, please do not hesitate to contact us. Thank you for your letter. Sincerely yours, Client Service InstaForex Group http://instaforex.com
Please IFX Yvonne, don`t response to me, I don`t believe you any more...
P.S.: i`ll update it after i get info from regulators offices
Zahir Seed
March 23, 2016
1
My aount is active and again facebook amin says its blocked and also says you are not participate now in facebook forecast contest and strange is that my account is still active. do not know what they are doing. if you are not wish to pay prize that why start that contest. you need to minimize prize price but do not waste peoples time in that way.
8555292
IFX Yvonne
March 23, 2016
Dear Rahmat Ali,
We kindly ask you to please contact directly the Antifraud Department. Thank you.
IFX Yvonne
March 23, 2016
Dear R,
Kindly give us your trading account number and the email address of yours so we could check it. You can also send the information through email. Thank you.
IFX Yvonne
March 21, 2016
Dear Utut,
Have you tried to contact the Contest Administrator?
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Comments:
Andrea
April 2, 2016Dear IFX Yvonne, or who you are really. That`s all true what I wrote here. You are liars and frauders only and you take profit of clients to the own pocket. I didn`t break any rules and I have enough proofs for that. Stop lying IFX Yvonne or I will write links with print screens for my proofs here. All will see how you are lying and manipulating client accounts. Again, I was not connected to the any other account, it`s your total lie beacuse you have taken my profit from the account and you need to find some reason for that. If you will continue with lies, I`ll show it all here. By the way, to open account for family numbers isn`t forbidden by your company so I don`t understand about what broken rules you are talking here, but you have enough experience with manipulation of your rules. For example: http://www.forexpeacearmy.com/public/review/www.instaforex.com
P.S.: Rahmat Ali is absolutely right. They block successfull and in profit clients only in the moment of their withdrawal process... and IFX Yvonne role here is only to cover these manipulations with the accounts
IFX Yvonne
March 31, 2016Dear Andrea,
The Antifraud Department does not block bonus accounts without any reasons. If it happened, It means you have broken Company's rules. o, I urge you to please stop accusing our company and making defamatory comment on a public forum because we have thousands of clients which use their bonuses funds without facing problems.
IFX Yvonne
March 30, 2016Dear Andrea,
We urge you to please refrain from accusing our company. You have already got an explanation from the corresponding department regarding this matter and if you have still questions, you may contact them again. Thank you.
IFX Yvonne
March 30, 2016Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department regarding this matter. Thank you.
Rahmat ali
March 29, 2016Antifraud ?? my account is active and all tares are according to the rules. Anti fraud says that its company funds that company right to cancel any time but specially on those account which are make profit. Scam company all peoples says that when we make withdraw then you blocked account. BAd experience with you. Bye never back with your company ever and also says my friends please be aware and do not invest money with insta that are totally scam never make you payment of profit and if you are in loss then your account is good and active but if you make profit then its definitely block. Scam no deposit bonus. peoples who loss never be banned only when we withdraw then they banned account. rating 0 for insta its a fraud broker. be aware.
Marek
March 29, 2016This is my email which I have sent to instaforex offices. Bellow like a last part of this comment, you can see their response. I need to say, my husband had opened account with instaforex also few months ago, but this account isn`t active long time. So I`m not connected with any other account and it`s not forbidden to open account for family members. They are liers and frauders, I mean also they are not regulated. In next days I`ll give complaint for fraud with money in the police office here in czech republic. So this the email:
Hello all,
Now you have to convict yourself, so you have today, that you deliver me the rest of my profit, which was around 260 usd while you blocked my account. You transact with customers' accounts and do illegal actions. if I'll be forced I publish this entire procedure on all relevant pages. Also, it will be delivered to regulatory agencies, which will be confirmed if ever you are in control of one of them.
So, step by step:
1. the latest daily confirmation I received from you by March 19, 2016, while I traded up 22.03. 2016
2. part of my profit in the amount of $ 80, I posted into my neteller account on March 22, 2016
3. my account was blocked in 23 March 2016 after what I asked why the money transfer takes so long, if at Neteller services mentioned 1-7 working hours
4. Even though my account was blocked, yet you sent me those 80 usd in 24.3.2016 after I wrote about his problem on the fxdailyinfo.com
5. In the event that you sent me the specific amount of $ 80, so it means that everything was fine and I did not break any rules and you have confirmed this by this step
6. from your side it is illegal manipulation of client accounts
7. I hereby ask you to send the rest of my profit that was in the moment you've blocked my account around 260 usd. In otherwise, it matter, I`ll tell the competent authorities about an attempt to fraud money of the client
Regards, Andrea
--------------------------------------------------------------------------
The account 5461975 was blocked due to the following paragraph of the
Agreement of No Deposit Bonus:
10. The client agrees that in the event the company suspects any fraud
activity involving the bonus, the latter can be declared void and the
trading result can be annulled.
Our system revealed connection between the account 5461975 and other
account(-s) registered with us. The campaign is aimed only at new
customers with single account and any direct or indirect sign of
violation of the specified principle leads to application of the
clause 10.
The account was deposited using bonus funds only so it was blocked permanently.
Sincerely yours,
AntiFraud Department
InstaForex Group
http://instaforex.com
P.S.: I have to say, they let me 3 weeks to trade without any notification I`m connected with other account, but in the moment of withdrawal it was the problem immediately
IFX Yvonne
March 28, 2016Dear Andrea,
Kindly contact the Antifraud Department again regarding this matter. Thank you.
IFX Yvonne
March 28, 2016Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department regarding this matter.
IFX Yvonne
March 28, 2016Dear Zahir Seed,
We kindly ask you to please contact the Antifraud Department at [email protected] regarding this matter. Thank you.
Eri
March 27, 2016Hi @IFX Yvonne . this bonus is very nice and is more than adequate for new clients to test you your services.Which are superb bytheway.But i would like to suggest that you also consider those who blew their no deposit bonus accounts.It would be nice if you would give them another second chance.Maybe call this new offer "The Rescue Bonus".Whereby you can credit their account with a small capital of say $15.00 and they can try to recover the account.I hope you will c consider this idea
Andrea
March 26, 2016ATTENTION !!! SCAM !!!
So, here we go :) How I awaited, my account was blocked in the moment of withdrawal process. 3 weeks till my withdrawal process was everything clear, any troubles, good trading, no broken rules by my side, very friendly support from instaforex, but in the moment you want withdraw your money, your account is blocked, but first they take no deposit bonus back from your account, plus 20 percents and of course from every trade 3 pips and more. You`ll get nothing and 3 weeks without any job behind. This same thing happened all other clients reviewed in previous comments their stories with instaforex. They let me trade 3 weeks. 3 weeks they sent to me emails and everything was ok. One day before my withdrawal action I`ve got email from bonuses office I can withdraw part of my profit, any problem there and then... 3 weeks I sat and traded, it was my job, I lose my own and then they took my money and they said: "good bye, we have got some money from you, game is over". Now I believe, Instaforex, Forexmart and Superforex is a one company in real. In next days I`ll contact regulators and sites like a FPA and others.My story I`ll write to all relevant sites and also I ask regulators about legality of this concrete bussiness. Please don`t hasitate other scammed clients to contact me with your stories on my email [email protected]. And this a response of instaforex support. I don`t understand why I have to contact antifraud office if I didn`t do anything wrong against the rules. Antifraud office has a ready response to me from thirst day what I have created and opened my account.
============================================== Dear Client, Kindly be informed that
Your account is blocked. For further details regarding this situation, we kindly ask you to send a mail to [email protected], our corresponding department will give you proper explanation about it. If you have any further questions, please do not hesitate to contact us. Thank you for your letter. Sincerely yours, Client Service InstaForex Group http://instaforex.com
Please IFX Yvonne, don`t response to me, I don`t believe you any more...
P.S.: i`ll update it after i get info from regulators offices
Zahir Seed
March 23, 2016My aount is active and again facebook amin says its blocked and also says you are not participate now in facebook forecast contest and strange is that my account is still active. do not know what they are doing. if you are not wish to pay prize that why start that contest. you need to minimize prize price but do not waste peoples time in that way.
8555292
IFX Yvonne
March 23, 2016Dear Rahmat Ali,
We kindly ask you to please contact directly the Antifraud Department. Thank you.
IFX Yvonne
March 23, 2016Dear R,
Kindly give us your trading account number and the email address of yours so we could check it. You can also send the information through email. Thank you.
IFX Yvonne
March 21, 2016Dear Utut,
Have you tried to contact the Contest Administrator?
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