🎁 eToro | Retention Team Leader


ENDED
  • Link: Retention Team Leader from eToro

  • Dates: All year 2019.
  • Job location: Australia.
  • Job description: Engage and motivate the team to deliver results and achieve targets. Identify continuous improvement initiatives, help to shape the delivery of the client experience. Facilitate performance planning, reviews and development plans for team members. Analyze team performance and motivate team to achieve the company KPIs. Develop team, provide constructive feedback, counsel and recognize achievements. Identify opportunities for continuous improvement in delivery of services. Manage escalated client enquiries.