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- Link: Service Desk Analyst from IG Markets
- Dates: All year 2019.
- Job location: Krakow, Poland.
- Job description: Triage incidents and service requests. Troubleshoot end user incidents and, if possible, resolve upon first contact. Record and document all details of the incident or service request. Work within the London based Service Desk team to support the EMEA region. Be an advocate for the end user to ensure he/she receives high-quality and timely service and support from the entire IT organization.
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