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- Link: Service Desk Analyst from GAIN Capital Group
- Dates: All year 2019.
- Job location: London, UK.
- Job description: Be the first point of contact for the business users. Provide internal (some external) customer support. Triage incoming support tickets/ requests. Follow up tickets existing tickets. Methodical troubleshooting. Process purchase requests. Work to identify risks and enhance control across the business. Report control weaknesses, illegal, suspicious or unusual activity. Ensure that clients are treated fairly.
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