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- Link:Customer Service Representative Chinese Speaking from eToro
- Dates: All year 2020.
- Job location: Sydney, Australia.
- Job description: Provide first step customer service while providing “wow” experience to the company’s clients. Identify and assess customers’ needs. Provide accurate, valid and complete information. Handle customer complaints; provide appropriate solutions and alternatives. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Verify and define customer’s identification documents in Back office.
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