🎁 ForexChief | Helpdesk Representative (Spanish Speaker)


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  • Link: Helpdesk Representative (Spanish Speaker) from ForexChief

  • Dates: All year 2020.
  • Job location: Mexico.
  • Job description: Assist clients worldwide through live support. Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records, and liaise with appropriate departments. Handle Back office queries. Support clients with technical and troubleshoot issues. Deal with complaints. Provide support and troubleshoot on Meta Trader platforms. Liaise with all departments to resolve issues. Liaise with the compliance officer regarding complaints and approval of accounts. Provide relevant information to clients regarding documents and materials for becoming a client.