🎁 IG Markets | Trading Services Analyst

  • Link: Trading Services Analyst from IG Markets

  • Dates: All year 2023
  • Job location: Bangalore, India.
  • Job description: Address queries from international client base on all products (i.e. CFD, Spread bet, Share dealing etc.) and multiple trading platforms. Investigate trade related queries from rejected orders, trading related charges and stops & limits execution. Perform administrative tasks for clients across a range of areas, including a fair amount of payment related queries, generating tax statements, reactivating accounts and transfers of accounts into IG. Provide first line technical support for IT related issues both for our platform and charts. Interact with non-client facing departments in order to resolve client queries and provide accurate service.