- Link: Trading Services Analyst (Italian) from IG Markets
- Dates: All year 2023
- Job location: Krakow, Poland.
- Job description: Provide front-line support to clients across phone, email, web chat, WhatsApp and social media. Answer queries from client base on all of products and platforms. Resolve trade queries and disputes. Deal and execute trades for clients over the phone (after a relevant training) - this is execution-only dealing (do not give any trading advice). Provide clients with technical support with front-end platforms and chart packages. Conduct audit checks and client administration tasks. Participate in and running various local and international projects or initiatives.
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