🎁 Questrade | Senior Production Support Analyst


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  • Link: Senior Production Support Analyst from Questrade

  • Dates: All year 2017.
  • Job location: Toronto, Canada.
  • Job description: Investigate and troubleshoot production technical incidents. Monitor the production systems. Provide active shift support to applications and monitor batch processes. Work with vendors, multiple business, development groups and quality assurance groups to understand the issues related to production incidents. Provide updates about resolution processes and keep updated the issue resolutions database. Facilitate change management process.