🎁 GAIN Capital Group |CRM Analyst


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  • Link: CRM Analyst from GAIN Capital Group

  • Dates: All year 2017.
  • Job location: Bedminster, USA.
  • Job description: Support the Sr. Manager, CRM Strategy to communicate with business at all levels, support the design and implementation of CRM capabilities. Work as Salesforce administrator and give support to the functional areas. Perform business analysis and develop requirements based on needs. Support Salesforce.com, Sales Cloud and Marketing Cloud. Triage requests for business prioritization and build use cases to clarify requirements for Sales and Marketing Clouds. Perform data maintenance as Salesforce Business Administrator. Make reports and analysis on marketing campaigns and initiatives. Be responsible of User Acceptance Testing. Support user and user adoption. Document use cases, processes, changes, etc.