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- Link: Client Service Representative – Bilingual (Mandarin/English) from Interactive Brokers
- Dates: Until December 31, 2017.
- Job location: Vancouver, Canada.
- Job description: Resolve enquiries from clients in a proper manner, including platform questions, deposit/withdrawal transactions, products’ characteristics and availability, order execution and status, commissions, margins and interests. Assist with trading platform operation and features; analyze and test existing systems and procedures, make recommendations and assist in the implementation enhancements. Coordinate activities and tasks with other departments related to customer service. Support the development and improvement of client service systems, policies and procedures.
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