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- Link: Support Executive from Fullerton Markets
- Dates: All year 2018.
- Job location: Wellington, New Zealand.
- Job description: Be the 1st level online support on chats. Handle and resolve customer inquiries, identify and escalate issues. Follow up customer chats, complete call logs. Perform translations from English to native language if necessary. Review customers documents. Team up with Head of Support to document and improve processes and workflows.
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