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- Link: Customer Service & Engagement Representative from FXCM
- Dates: Until December 31, 2018.
- Job location: Sofia, Bulgaria.
- Job description: Provide best-in-class customer service. Listen and understand client needs to provide resources and solutions to improve clients' trading experience and results. Coordinate with multiple FXCM departments to ensure client requests are satisfied. Assist and educate clients on the trading platform and systems. Perform outbound call campaigns to potential clients, assist them in completing the application and funding process.
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