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- Link: NOC Tech Lead from eToro
- Dates: All year 2019.
- Job location: Tel-Aviv, Israel.
- Job description: Mentor a multilocation team, 24/7/365. Be responsible of first level troubleshooting and investigation, as well as level systems operations and support. Maintain and produce MTTR\SLA reports. Work with external vendors on escalated support tickets. Collaborate with managers to develop a good process and procedure among different levels of engineers.
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