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- Link: Customer Success Agent from eToro
- Dates: All year 2020.
- Job location: Tel-Aviv, Israel.
- Job description: Make sure that club members are taken through the system and trained in the product's use. Learn and understand the external services provided to club members in order to educate them on how to properly make use of them. Respond to incoming questions or queries and direct them to the relevant teams if they are outside the scope of customer success. Identify and reach out to club members who are not benefiting from the offering, close any gaps in understanding.
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