🎁 Saxo Bank | IT Operation Analyst


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  • Link: IT Operation Analyst from Saxo Bank

  • Dates: All year 2020.
  • Job location: Shanghai, China.
  • Job description: Monitor infrastructure and services. Be responsible for creating a shift handover at the end/start of every shift. Run the task force on major Incidents and problems when there are failures in the systems. Documenting with clear description and correct Configuration Items (CI) in Incidents and Problems. Facilitate root cause analysis. Coordinate and manage change approvals. Provide onsite Business support of Core trading teams. Safeguard the integrity of company's systems. Ensure efficient communication and collaboration between ITBS, IT dept and business stakeholders.