🎁 GAIN Capital Group | Business Continuity Support Analyst


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  • Link: Business Continuity Support Analyst from GAIN Capital Group

  • Dates: All year 2020.
  • Job location: Krakow, Poland.
  • Job description: Resolve 3rd line issues escalated from 1st and 2nd line and provide training. Investigate user queries. Develop bug fixes and patches for internal trading tools and integrations. Interrogate SQL Server databases for investigations. Support Inhouse Pricing, Risk and Trading systems. Work closely with other teams for software and scripts roll outs in using best practices from IT Service Management/ITIL. Escalate issues and seek advice from development team. Analyze and present market data from numerous prices feeds.