🎁 eToro | Tier 2 Support Engineer


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  • Link: Tier 2 Support Engineer from eToro

  • Dates: All year 2020.
  • Job location: China.
  • Job description: Troubleshoot, investigate and diagnose technical issues from external and internal customers. Manage bug workflows and work with R&D teams, making sure root cause has been found. Work with Customer Facing team to make sure customers tickets are handled. Own and perform operative needs managing system’s configuration.