🎁 Questrade | Mortgage Systems Support Analyst


ENDED
  • Link: Mortgage Systems Support Analyst from Questrade

  • Dates: All year 2020.
  • Job location: Toronto, Canada.
  • Job description: Ensure applications are functioning as expected and accessible. Escalate and communicate end user issues. Perform initial troubleshooting on LMS and Laserfiche systems, provide details/logs and recommendations to vendors. Create basic scripts/workflows to automate/simplify processes. Implement and manage change control at Community Trust. Participate and coordinate QA, UAT and Production roll outs of software updates. Administer and Manage Rate Tables changes. Create and Maintain reports in LMS and Portfolio Plus. GIC Order support. Follow up with vendors on support tickets. Manage incidents impacting Community Trust's Business Workflows.