ENDED
- Link: Financial Services – Trade Issues from Interactive Brokers
- Dates: All year 2022
- Job location: Chicago, USA.
- Job description: Problem management with a focus on wide scale service issues. Investigate customer inquiries regarding trade-related issues. Assistance with trading platform operation and features; analyze and test existing systems and procedures to recommend and assist in the implementation enhancements. Respond to inquiries, concerns, and complaints from existing and prospective customers to achieve a solution that is mutually satisfactory. Order status, settlement, exercise & assignment, expiration processing, and corporate actions.
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