🎁 Interactive Brokers | Trade and Client Support Specialist


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  • Link: Trade and Client Support Specialist from Interactive Brokers

  • Dates: All year 2022
  • Job location: Admiralty, Hong Kong.
  • Job description: Acts as liaison to Interactive Brokers’ professional clients in the Asia-Pacific region including broker-dealers, hedge funds, investment managers, and proprietary trading groups. Respond to client inquiries via ticket, telephone, email, and live chat. Investigate account management and trade-related issues involving execution, order routing, trade busts, position liquidation etc. Meet with institutional clients to identify their needs and introduce appropriate services and workflow solutions. Understand wide scale service issues at a detailed, technical level and make recommendations for process improvement.