ENDED
- Link: Tech Support from eToro
- Dates: Until December 31, 2018.
- Job location: Tel Aviv, Israel.
- Job description: Provide support and technical expertise to troubleshoot, diagnose and resolve customer issues. Respond to, resolve and document cases reported by End-users. Provide global internal support. Diagnose and resolve technical hardware and software issues. Manage users and permissions in the company’s systems and software. Monitor customers for incidents that require investigation, diagnosis and resolution, ensure incidents are classified and updated and that service is restored quickly. Be updated about trends, gather evidence and facts to raise these to the attention of the team, identify problems and resolve them. Follow procedures, share knowledge, create new documentation for both technical and end-user roles. Be aware of the company’s system information, changes and updates.
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Jeffrey Honchar
November 1, 2021Pending transaction for 6 hours
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