🎁 Interactive Brokers | Trade and Client Support Specialist

  • Link: Trade and Client Support Specialist from Interactive Brokers

  • Dates: All year 2018.
  • Job location: Kwun Tong, Hong Kong.
  • Job description: Respond to client inquiries via ticket, telephone, email, and live chat. Investigate account management and trade-related issues related to execution, order routing, trade busts, and position liquidation. Meet with institutional clients to identify their needs and introduce appropriate services and workflow solutions. Understand service issues at a detailed, technical level and make recommendations for process improvement.