🎁 OANDA | Client Cash Management Associate


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  • Link: Client Cash Management Associate from OANDA

  • Dates: All year 2020.
  • Job location: Krakow, Poland.
  • Job description: Understand the CCM team’s strategic goals and actionable strategies and achieve goals and performance targets. Process client cash transactions within a 24-hour period while adhering to compliance and policies. Ensure exceptions are addressed. Respond to salesforce cases related to client funding issues within 24 hours. Assist team members to resolve issues. Perform daily reconciliation. Show high level of proficiency with key systems including FMS and CRM/Salesforce. Work to implement workflows and processes that will increase productivity and effectiveness. Ensure an improved Client Experience in processing cash transactions. Work with the Finance team to ensure a high degree of accuracy. Act as trainer to other CCM associates.